AGS Beauty provides fast and affordable curbside shipping to nearly all business addresses in the continental U.S., however, additional shipping & handling fees may apply. >> Click here to learn more details
Our estimated delivery times vary depending on your location. Upon receipt of your order, it usually takes 1-2 business days to process the order, plus the estimated transit time provided below.
Estimated Transit Time
1-5 business days: California, Oregon, Washington, Nevada.
3-8 business days: Arizona, Colorado, Idaho, Montana, New Mexico, Utah, Wyoming.
5-10 business days: Alabama, Arkansas, Illinois, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin.
7-12 business days: Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia.
Please note that these are only estimates and are based on business days (Monday through Friday, excluding holidays). Delivery times may be affected by factors outside of our control.
AGS Beauty provides a one-year limited warranty on all products, except where noted otherwise. A warranty does not entail the product to be returned, but implies parts will be sent out for repair. If our technicians deem a product irreparable, we will authorize a product exchange.
For replacement requests, email pictures and videos documenting the issue to: hello@ags-beauty.com. After our replacement/technician team reviews and agrees, replacement parts will be dispatched via FedEx or USPS standard shipping.
AGS Beauty is not liable for damages resulting from abuse, misuse, normal wear and tear, alterations, improper maintenance, unauthorized repairs, aesthetic changes like chipping, fading, staining, peeling, or acts of nature (e.g., fire, water damage, freezing).
Barber Chairs: 1-year warranty on the chair, 2-year warranty on hydraulic pump
Styling Chairs: 1-year warranty on the chair, 2-year warranty on hydraulic pump
Styling Stations: 1-year warranty
Shampoo Units: 1-year warranty including fixtures (Mixer tap, sprayer, vacuum breaker, etc.)
Stools: 1-year warranty
Hair Dryers: 1-year manufacturer warranty covered by Highland Machine.
Other Equipment & Furniture: 1-year warranty
If you are unsatisfied with AGS Beauty's merchandise, we do have a standard 30-day return policy from the date the order was shipped.
We do not charge a restocking fee on most of our products. The only exception is, due to the nature of the product, all shampoo bowls and shampoo backwash units that have been used will incur a 20% restocking fee.
All Returns must first be approved by our sales representatives in advance. Please call 1-503-828-1782 or email hello@ags-beauty.com for Authorization.
Once an Authorization has been approved please fill out the return form and include a copy with the product to be shipped back with. Products being returned must be in like-new condition with original packaging. For all returns the customer will be responsible for all return shipping charges with no exceptions. Please note that original shipping costs are non-refundable and will not be included in your refund. Once we receive the product back at our warehouse our technicians will inspect the items and we will credit you back on the original form of payment. Please keep in mind any damage occurred to the product during return shipping will also be the customer's responsibility and will be deducted from your refund amount.
All "Clearance" items are final sale, non-returnable or exchangeable.
All custom orders (custom fabric colours, wood colours, special designs, etc.) are non-refundable and we don't accept cancellation once production has started. Any delivery and handling fees are non-refundable as well.
