Warranty

AGS Beauty offers one-year limited warranty on all of our products unless specified otherwise. A warranty does not entail the product to be returned, but implies parts will be sent out for repair. If the product is considered to be irreparable by our technicians then an exchange of product will be authorized. 

Missing / Damages of Items During Transit - 

All missing or damaged items must be reported within 2 business days of receiving the merchandise. Issues reported after 2 days are not the responsibility of AGS Beauty.

To request a replacement, please email the pictures and videos to: [email protected]. Upon communication and agreement with our replacement/technician team, replacement parts will sent out via FedEx or USPS standard shipping. Expedited shipping will be an extra charge, which the customer is responsible for.

AGS BEAUTY shall not be liable for abuse, misuse, normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, any chipping, fading, staining, peeling or any acts of nature (fire, water damage, freeze, etc.).

• Barber Chairs: 1-year warranty on the chair, 2-year warranty on hydraulic pump

• Styling Chairs: 1-year warranty on the chair, 2-year warranty on hydraulic pump

• Styling Stations: 1-year warranty

• Shampoo Units: 1-year warranty including fixtures (Mixer tap, sprayer, vacuum breaker, etc.)

• Stools: 1-year warranty

• Hair Dryers: 1-year manufacturer warranty covered by Highland Machine. 

• Other Equipment & Furniture: 1-year warranty